Degraceh™ / CUSTOMER INFORMATION
Official business and customer service information for the Degraceh™ online store.
No.6 Qiliqiao North Road,
Jiangbei New Area,
Nanjing, Jiangsu Province,
China
Degraceh™ / CUSTOMER CARE
How Can We Help?
Whether you have questions about products, orders or after-sales support, our customer care team is here to assist.
01 / PRODUCT
Product Questions
Help with product features, usage guidance and choosing the right home care solution.
02 / ORDER
Order Support
Assistance with order status, shipping information and delivery questions.
03 / AFTER SALES
Product Support
Support for product issues, missing parts and after-sales requests.
ORDER SUPPORT
Help Us Find Your Order Faster.
When contacting Degraceh™ about an existing order, please include the following information.
PLEASE INCLUDE
01 Order number
02 Email used for purchase
03 Description of your request
PRODUCT ISSUES
Damaged or Incorrect Items
If your product arrives damaged, defective or incorrect, please contact our support team.
RETURNS
Before Returning A Product
Please contact customer service first. Our team will provide the appropriate return instructions.
Degraceh™ CUSTOMER CARE
We're Here To Help.
For product questions, orders or customer support, contact our team anytime.
Contact Support Explore Products