BUSINESS & CONTACT INFORMATION
Official business and payment contact information for the Degraceh™ online store.
No.6 Qiliqiao North Road,
Jiangbei New Area,
Nanjing, Jiangsu Province,
China
STORE OWNERSHIP
Degraceh™ is owned and operated by Qianzhihuidong (Nanjing) Technology Co., Ltd.
Degraceh™ / PAYMENT & SECURITY
Secure checkout.
Simple payment.
Information about payment methods, checkout, transaction verification and payment-related services when shopping at Degraceh.com.
CHECKOUT
Shopify Checkout
Available payment methods and the final payable amount are displayed during checkout.
CUSTOMER SERVICE
service@degraceh.comCHECKOUT
Secure Payment Flow
Payments are completed through available checkout payment options.
INFORMATION
Protected Payment Details
Payment information is handled through selected payment providers.
TOTAL
Clear Order Total
Your payable amount is shown before completing checkout.
01 / PAYMENT METHODS
Available payment methods
The payment methods available for your order are displayed during checkout.
Availability may vary depending on your location, currency, device and available payment services.
02 / AUTHORIZATION
Payment authorization & verification
Your bank or payment provider may approve, decline or request additional verification before a transaction can be completed.
These checks are controlled by the relevant payment provider or financial institution and may vary depending on the payment method.
03 / PAYMENT SECURITY
Protecting sensitive information.
Degraceh™ uses Shopify checkout and available payment services to help customers complete transactions through trusted payment providers.
IMPORTANT
Degraceh™ customer service will never ask you by email to provide your full payment card number.
Do not send passwords, complete card details or security codes through email.
04 / PRICE & ORDER TOTAL
The amount you pay
Before payment is completed, checkout displays the applicable product price, discounts, delivery charges and other amounts included in your final order total where relevant.
Please review the final amount shown at checkout before confirming your purchase.
05 / CURRENCY & BANK FEES
Currency conversion & external charges
Your bank, card issuer or payment provider may apply currency conversion, international transaction or other service fees depending on your account and selected payment method.
Any external charges are determined by the relevant financial institution and are not controlled by Degraceh™.
06 / DISCOUNTS & PROMOTIONS
Promotional codes
Where a valid promotional code is available, enter it during checkout before completing your purchase.
Promotions may include specific eligibility requirements, validity periods, product exclusions or other stated conditions.
07 / ORDER CONFIRMATION
After checkout
After a successful checkout, order information is sent to the email address provided during purchase.
If you believe payment was completed but cannot find your confirmation email, please check your spam or junk folder before contacting customer service.
08 / REFUNDS
Approved refunds
Where a refund is approved under the applicable Degraceh™ Return & Refund Policy, refund information will be provided by our customer service team.
Payment providers or financial institutions may require additional processing time before funds appear in your account.
09 / PAYMENT PROBLEMS
Having trouble paying?
If your payment is declined or you experience a checkout issue, first confirm your payment details and contact your bank or payment provider where appropriate.
For order-related payment questions, contact:
service@degraceh.comDegraceh™ PAYMENT ASSISTANCE
Still have a payment question?
Contact the Degraceh™ customer service team for assistance with an order-related payment enquiry.
service@degraceh.com